The
Lab

The latest on strategies for customer satisfaction, customer acquisition, and business growth from O3

The 3 Most Important Factors in Choosing a Customer Feedback Channel

11/06/2018

Discover the three biggest factors you need to consider when choosing a method for gathering customer feedback + [INFOGRAPHIC]. We dive into five of the most common feedback channels, look at how each stacks up against the 3 critical factors, and include a helpful flowchart to help you decide where to invest your efforts in your business.

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Perspexi Labs is now O3

08/28/2018

We listen to feedback too, and Perspexi Labs is now known as O3!

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Announcing Custom Text Campaigns and Questions for Outreach by O3

03/19/2018

Stay top-of-mind and get more insights from customers now with new custom questions and auto-scheduled follow up surveys

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Discover your churn rate using our new free tool

10/27/2017

What's your business's churn rate? 5%? 8.2%? 2.4%? Do you know how much that translates to in terms of revenue? It only takes 15 seconds using our free calculator to find out.

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Know Your Number

01/13/2017

'Who thinks they can beat me at investing $100,000?' We take a look at the one number you may need to beat a business professor in a virtual investment challenge, which is the same number you need to know to grow your business.

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Want to learn more about O3's offerings? Check out what you could be doing in your business today, and request a free demo.